Home Remodelers Survival Guide #10- Questions to Ask a Contractor’s References

A reputable contractor should be able to provide plenty of positive references. You would be wise to avoid any contractor that can’t. Here are some examples of questions you can ask a contractor’s references.

  • What type of project or projects has the contractor done for you?
  • Did they do a quality job?
  • Why did you choose this contractor?
  • Did you get prices or opinions from other contractors that you feel had comparable specifications and credentials, if not, Why? And if so, how did they compare?
  • Did the contractor finish within the timeframe he said he would?
  • What would you say about the crewmembers that did your work – were they respectable and clean? Did they seem to know what they were doing?
  • Was the contractor responsive to you your questions and/or concerns? Could you reach him quickly?
  • Did they maintain a neat and orderly job site?
  • Did the contractor do what he said he would do?
  • Were there any additional charges and if so, were they handled in such a way that left you feeling satisfied?
  • On a scale of 1-10 (ten being highest), how would you rate your overall experience with this contractor?
  • Do you have any reservations about hiring him again?
  • May I come by to see the work first hand?